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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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KS Tenk

June 6, 2024

1  out of  5 rating by KS Tenk
"Nasty and Rude people! READ REVIEWS ON YELP! This office is focus on ruining your insurance! Please just report them if you experience their DISHONESTY! They will DENY they ever did anything but they constantly will screw you up."
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Wendy Keen

May 30, 2024

5  out of  5 rating by Wendy Keen
"Totally impressed by the patience and professionalism that was given to by Flavia at my State Farm office Nancy Wolfe-Smith today. I needed to change up my coverage, get a quote on a couple new cars I’m considering and discuss my payment options. I can’t say how relieved I am now that I have everything cleared up. Thank you Flavia!"
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ed rhodes

May 24, 2024

1  out of  5 rating by ed rhodes
"No communication when employee no longer works there. Offered no help or solution to a paying customer. All of the five star reviews must be friends and family. Beware!!!"
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Scott Arbogast

March 15, 2024

5  out of  5 rating by Scott Arbogast
"Great insurance agent! Very knowledgeable and extremely helpful!"
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Angela Arbogast

March 15, 2024

5  out of  5 rating by Angela Arbogast
"Nancy, Carley and the team are phenomenal. Always able to get me the best rate, extremely responsive, and regularly reaches out to review my policies. I couldn’t imagine being with another agency! If I could give ten stars I would!"
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Vek T

March 13, 2024

1  out of  5 rating by Vek T
"Worst customer service from this office. They have EXCUSES for everything. TAKE IT FROM ME GO SOMEWHERE ELSE! They play dumb as if they don’t know what’s going on and they are so sneaky. Most disingenuous staff/agent!"
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Dave Bosworth

March 11, 2024

5  out of  5 rating by Dave Bosworth
"Nancy's insurance office is such a blessing to deal with. No matter which member of her team takes my call, they have always treated me with patience and professionality. They are knowledgeable of their trade, and have helped me get all the coverage I need, and saved me from spending more money than I need to, all at the same time. I highly recommend them to everyone."
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Inna Jenkins

February 14, 2024

1  out of  5 rating by Inna Jenkins
"if it's not sales, they won't help. very sneaky and unprofessional. stay away at all costs!"
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Kyle Wagner

February 12, 2024

5  out of  5 rating by Kyle Wagner
"Flavia is great and always saves me money. I am very happy with State Farm."
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Jamy Wilson

January 17, 2024

5  out of  5 rating by Jamy Wilson
"Carley is so helpful and knowledgeable about my insurance and helps me get the best rates!"
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rick wilson

January 8, 2024

5  out of  5 rating by rick wilson
"The Agency has been handling our needs for years. I have always found them responsive to our needs and very professional. I highly recommend them."
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Serpa Serpa

December 21, 2023

1  out of  5 rating by Serpa Serpa
"Muy mal servicio de parte de María ..y Flavia llamo y nunca responden y cuando salen al teléfono siempre están apurada necesitan tener más buen customer al cliente y muchos errores cometen después no son responsables de lo que hacen"
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Sally Purskate

December 1, 2023

1  out of  5 rating by Sally Purskate
"This is a good for nothing agent with her staff that refuses to help! State Farm does not care if you're good driver or have good records. Such a sneaky agent and team jacking up the prices and never follow up with what customer service informs me that the local agent should be doing. They continue to increase your premiums for no reason and have a million excuses why there's an increase. They have never helped to review or see where they lower your premium even though you've never filed a claim since being with them and have a clean record."
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Stan Lee

November 21, 2023

5  out of  5 rating by Stan Lee
"I've been insured by this agency for years. Carley makes being insured with State Farm worth it. The team communicates well and makes me feel respected."
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Harold Gelin

August 24, 2023

5  out of  5 rating by Harold Gelin
"It's been 3 months since I got a call from Lucas State Farm. My car insurance was through the roof. Since then I have been paying half of what I was paying before. I am glad I answered that call. Thank you Lucas."
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August 19, 2023

1  out of  5 rating by A R
"Don’t waste your time going to this place!! Worst agent and staff I’ve dealt with!! I will not recommend this location"
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Dylan Carrero

June 24, 2023

5  out of  5 rating by Dylan Carrero
"Lukas was amazing! He was patient and addressed all my questions. I highly recommend them for anyone needing help with insurance"
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Giovanni Braga

June 14, 2023

5  out of  5 rating by Giovanni Braga
"Thanks Lukas. Great on phone. Highly recommend"
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June 2, 2023

5  out of  5 rating by MITCH ULRICH
"My premium payment jumped from $133 to $308 in one month, so I went to this office to resolve the issue. I’ve never seen a more amazing effort & display of professional customer service as I was blessed to witness today. Lily Mallon was absolutely incredible. I have no words. ⭐️⭐️⭐️⭐️⭐️"
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Rebecca Hall

April 23, 2023

5  out of  5 rating by Rebecca Hall
"Top notch service! I wasn’t sure about what was/wasn’t covered in my policy, but Lukas took the time to explain everything in a polite, understandable way. I highly recommend it."
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Matan Ipale

December 19, 2022

1  out of  5 rating by Matan Ipale
"I have been with the location for years. i don't know how to start with all the issues they had with me all those years, at least 3 times wrote new policies and failed to deliver, changed the prices after agreed, changed between vehicles without to let me know about it, discontinued my policy because of misunderstanding of their part. after i had solved everything. it was quiet for like a year, meanwhile they fired some of the people i worked with, and then it become a mess when only 1 manager suppose to review everything. i call after hours to add a new vehicle to my policy, got a price, and approved it, after few weeks the location let me know they cant proceed with that policy and its 150 more each month, i got upset, then they said i can have 3 main cars under my name , then a lot of go and back issues. i explained them i had all sort out with the corporation and that they just need to give it a go as the agency, they made it so complicated, manager Carly was very stubborn and made me change and pay more on my policies, not helpful at all, i have asked to speak with Nancy the owner, and in a cheeky kind of manor, said she can do nothing . i told them i want to move agency few years ago and they said its not possible. so IT IS POSSIBLE, i call corporate, and the transfer me to another agency. i would not recommend this location , there are better agencies . i just had too much issues with them over the years, and got tired, there were so many additional issues, that its hard to write them all. but they are very very not professional , and made me pay more money over the years. complicating the process. they will reply that they are sorry etc. but honestly im not interested in their sorry, they crossed the line . they should help the clients, and not make their life harder with excuses."
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Jef Burke

November 18, 2022

5  out of  5 rating by Jef Burke
"As always Maria B has done an excellent job. However that’s the now story, she’s the only on in the store that was capable of convincing me to go back to State Farm. The package provided could only have been thought through by an experienced representative and that’s priceless. Thanks Maria B."
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Don Todd

November 18, 2022

5  out of  5 rating by Don Todd
"I have been a customer of this agency for many years, and have recently been moving all of my policies over to them.... home, rentals, umbrella, cars. Why???? Because Maria Barreto is AMAZING!!! She has identified and put together bundling packages for me which is saving me a lot of money! But mostly she is extremely responsive, even when I have last minute needs. I would never go anywhere else! Her customer service is #1!"
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Aura Martinez

November 18, 2022

5  out of  5 rating by Aura Martinez
"Wonderful service!! Excellent support to explain coverage required and helps identify what you really need for insurance. I highly recommend it."
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tina girl

September 18, 2022

5  out of  5 rating by tina girl
"My family has been with Nancy Wolfe-Smith and her staff for at least 40 years. They have always been very good to us. After my mother passed and my father continued to use them, the customer service continued to be the best. As my father aged and he struggled to maintain his independence over the years, everyone at the office was always very patient and so kind to him. I don’t know if any other insurance office that would take the time to call me out of the blue and offer ways to save us money as our needs changed. I highly recommend this State Farm office."