State Farm® Insurance Agent Nancy Wolfe-Smith
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dhan Azore
November 5, 2024
"Excellent service. My matter was resolved in a very timely manner and the follow up was exceptionally thorough and timely. Thank you for your professionalism Xavier."
Tom Mak
November 4, 2024
"I gave Nancy's office a call this morning to discuss impending changes to my homeowners insurance. Joe recorded my information and told me that someone will look into it and get back to me. I called back to follow up at around 3:00 PM, but there was no answer, so I left a voicemail. A little after 4 PM, I called again and told Joe that no one had contacted to offer assistance. He told me that Flavia will give me a call back and reiterated that he does not deal with home insurance. Joe called me back this time to let me know that Flavia had sent me an email with further details and instructions—which I am unable to access—instead of phoning. I hardly ever call my agent unless I need help, and I never get a response."
"Tom - I apologize for the delay. I will have my Office Manager call you today. "
Robert Guillen
November 1, 2024
"Maria Barreto is the absolute best. She helped me find coverage for my new vehicle I just purchased and was so kind yet informative. As a young adult I really appreciate people who give great advice and spread their wisdom forward, and Maria did just that. Great job to Maria; and great job to State Farm for hiring her."
Dayna Afflick
October 23, 2024
"I am fairly new to the country and I am in the market for a car. Xavier has been extremely helpful in providing quotes for me. He is very courteous and understanding."
"Thank you, Dayna, for your kind review :)"
Jonathan Lezama
October 15, 2024
"I needed a different opinion and called using Google. Xavier was very knowledgeable and gave me great information in just a few minutes. Thank you for your help!!"
"Thank you, Jonathan! I'm glad we were able to help :)"
Stat God
October 4, 2024
"Xavier recently helped; he was very honest and straight forward honestly I had another option that was $10 cheaper but since Xavier was very honest and helpful i decided to go with Xavier"
"Thank you for your feedback...we really appreciate it :) Nancy "
Jose Gregorio Hernandez Dib
October 2, 2024
"Excelente atención, por agente de seguro Xavier Padilla, muy buen servicio y aclaro todas las dudas que tenia"
"Gracias!"
Michelle McLeod
August 13, 2024
"I have been with this agent and Carley over 2 decades and now with my own children pivoting to the next stages of life… they have been so helpful and lifesavers! Valued, trusted and professional! Thank you so much!!! Michelle"
"Michelle...Thank you for your review! Carley and I appreciate you! Nancy"
Justin
July 24, 2024
"This office has taken care of my family and I for a long time. Today Xavier was immensely helpful and went the extra mile to help me save on my policy. I can't thank him enough for going above and beyond assisting me!! It's a great experience when you can tell the agents truly care about helping you. Carley is also an incredible agent over there. Everytime I have spoken with her in the last 10 years, she has always had my back and made me smile. Thank you both so much for your services. And to the Nancy Wolfe-Smith office for all of your help over the years!"
"Justin: Thank you so much for your amazing review. Carley and Xavier are a huge important part of the office, I'm glad they've taken care of you so well. Nancy"
KS Tenk
June 6, 2024
"Nasty and Rude people! READ REVIEWS ON YELP! This office is focus on ruining your insurance! Please just report them if you experience their DISHONESTY! They will DENY they ever did anything but they constantly will screw you up."
"We have rules and regulations from the state of Florida we must follow. That means we can only do what we are allowed to do. We most definitely cannot "ruin" your insurance but we do understand your frustrations with the industry. "
Wendy Keen
May 30, 2024
"Totally impressed by the patience and professionalism that was given to by Flavia at my State Farm office Nancy Wolfe-Smith today. I needed to change up my coverage, get a quote on a couple new cars I’m considering and discuss my payment options. I can’t say how relieved I am now that I have everything cleared up. Thank you Flavia!"
"Wendy: Thank you so much for your kind review. Flavia is a great asset to our office and it's nice to hear that our customers feel the same way. We appreciate your business and look forward to working with you for years to come. Nancy"
ed rhodes
May 24, 2024
"No communication when employee no longer works there. Offered no help or solution to a paying customer. All of the five star reviews must be friends and family. Beware!!!"
"Ed: I know my Office Manager spoke to you about your situation. I'm sorry we couldn't help you further. Nancy"
Scott Arbogast
March 15, 2024
"Great insurance agent! Very knowledgeable and extremely helpful!"
Angela Arbogast
March 15, 2024
"Nancy, Carley and the team are phenomenal. Always able to get me the best rate, extremely responsive, and regularly reaches out to review my policies. I couldn’t imagine being with another agency! If I could give ten stars I would!"
Vek T
March 13, 2024
"Worst customer service from this office. They have EXCUSES for everything. TAKE IT FROM ME GO SOMEWHERE ELSE! They play dumb as if they don’t know what’s going on and they are so sneaky. Most disingenuous staff/agent!"
"Vek: I'm sorry but I can't find your name in any of my accounts. Please call the office so we can help with your issue. Nancy "
Dave Bosworth
March 11, 2024
"Nancy's insurance office is such a blessing to deal with. No matter which member of her team takes my call, they have always treated me with patience and professionality. They are knowledgeable of their trade, and have helped me get all the coverage I need, and saved me from spending more money than I need to, all at the same time. I highly recommend them to everyone."
"Dave...Thank you so much for your review. We really appreciate you! Nancy "
Inna Jenkins
February 14, 2024
"if it's not sales, they won't help. very sneaky and unprofessional. stay away at all costs!"
"Inna - I'm sorry our office wasn't able to help. Unfortunately, we can't always do what customers ask due to rules and regulations. Nancy"
Kyle Wagner
February 12, 2024
"Flavia is great and always saves me money. I am very happy with State Farm."
"Thanks for the review Kyle! We love Flavia too :)"
Jamy Wilson
January 17, 2024
"Carley is so helpful and knowledgeable about my insurance and helps me get the best rates!"
"Thank you, Jamy, for your kind review!"
rick wilson
January 8, 2024
"The Agency has been handling our needs for years. I have always found them responsive to our needs and very professional. I highly recommend them."
"Thank you Rick!"
Serpa Serpa
December 21, 2023
"Muy mal servicio de parte de María ..y Flavia llamo y nunca responden y cuando salen al teléfono siempre están apurada necesitan tener más buen customer al cliente y muchos errores cometen después no son responsables de lo que hacen"
"Serpa: I understand that Maria tried her best to help you. Your policies have been transferred to the agent you requested. "
Stan Lee
November 21, 2023
"I've been insured by this agency for years. Carley makes being insured with State Farm worth it. The team communicates well and makes me feel respected."
"Stan: Thank you for your review. I couldn't do it without Carley, I'm glad you feel the same way. Nancy"
Harold Gelin
August 24, 2023
"It's been 3 months since I got a call from Lucas State Farm. My car insurance was through the roof. Since then I have been paying half of what I was paying before. I am glad I answered that call. Thank you Lucas."
"Thank you for the review, Harold! I'm glad we were able to help!"
Dylan Carrero
June 24, 2023
"Lukas was amazing! He was patient and addressed all my questions. I highly recommend them for anyone needing help with insurance"
"Thanks Dylan! I appreciate you sharing about how good Lukas is :) "
Giovanni Braga
June 14, 2023
"Thanks Lukas. Great on phone. Highly recommend"
"Thank you for letting me know! We love Lukas and appreciate you sharing how good he is :) "