State Farm® Insurance Agent Nancy Wolfe-Smith

"Nancy's insurance office is such a blessing to deal with. No matter which member of her team takes my call, they have always treated me with patience and professionality. They are knowledgeable of their trade, and have helped me get all the coverage I need, and saved me from spending more money than I need to, all at the same time. I highly recommend them to everyone."

"This is a good for nothing agent with her staff that refuses to help! State Farm does not care if you're good driver or have good records. Such a sneaky agent and team jacking up the prices and never follow up with what customer service informs me that the local agent should be doing. They continue to increase your premiums for no reason and have a million excuses why there's an increase. They have never helped to review or see where they lower your premium even though you've never filed a claim since being with them and have a clean record."

"My premium payment jumped from $133 to $308 in one month, so I went to this office to resolve the issue. I’ve never seen a more amazing effort & display of professional customer service as I was blessed to witness today. Lily Mallon was absolutely incredible. I have no words. ⭐️⭐️⭐️⭐️⭐️"

"I have been with the location for years. i don't know how to start with all the issues they had with me all those years, at least 3 times wrote new policies and failed to deliver, changed the prices after agreed, changed between vehicles without to let me know about it, discontinued my policy because of misunderstanding of their part. after i had solved everything. it was quiet for like a year, meanwhile they fired some of the people i worked with, and then it become a mess when only 1 manager suppose to review everything. i call after hours to add a new vehicle to my policy, got a price, and approved it, after few weeks the location let me know they cant proceed with that policy and its 150 more each month, i got upset, then they said i can have 3 main cars under my name , then a lot of go and back issues. i explained them i had all sort out with the corporation and that they just need to give it a go as the agency, they made it so complicated, manager Carly was very stubborn and made me change and pay more on my policies, not helpful at all, i have asked to speak with Nancy the owner, and in a cheeky kind of manor, said she can do nothing . i told them i want to move agency few years ago and they said its not possible. so IT IS POSSIBLE, i call corporate, and the transfer me to another agency. i would not recommend this location , there are better agencies . i just had too much issues with them over the years, and got tired, there were so many additional issues, that its hard to write them all. but they are very very not professional , and made me pay more money over the years. complicating the process. they will reply that they are sorry etc. but honestly im not interested in their sorry, they crossed the line . they should help the clients, and not make their life harder with excuses."

"As always Maria B has done an excellent job. However that’s the now story, she’s the only on in the store that was capable of convincing me to go back to State Farm. The package provided could only have been thought through by an experienced representative and that’s priceless. Thanks Maria B."

"I have been a customer of this agency for many years, and have recently been moving all of my policies over to them.... home, rentals, umbrella, cars. Why???? Because Maria Barreto is AMAZING!!! She has identified and put together bundling packages for me which is saving me a lot of money! But mostly she is extremely responsive, even when I have last minute needs. I would never go anywhere else! Her customer service is #1!"

"My family has been with Nancy Wolfe-Smith and her staff for at least 40 years. They have always been very good to us. After my mother passed and my father continued to use them, the customer service continued to be the best. As my father aged and he struggled to maintain his independence over the years, everyone at the office was always very patient and so kind to him. I don’t know if any other insurance office that would take the time to call me out of the blue and offer ways to save us money as our needs changed. I highly recommend this State Farm office."

"I bought policy for car which I requested cancellation immediately as I got better policy. This office keep telling me that we submitted the request for cancellation however I am keep getting mails saying that I have policy premium overdue. This office telling me that don't pay anything. Now I got mail saying that Policy will be cancelled due to non payment of premium. Now I understand that they don't cancell the policy because of their commission and let customer take the blame of cancellation due to non payment. Which will impact my credit score. NEVER BUY ANY POLICY FROM THEM. THEY PROVIDE MISINFORMATION AND CHEAT YOU."