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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Harold Gelin

August 24, 2023

5  out of  5 rating by Harold Gelin
"It's been 3 months since I got a call from Lucas State Farm. My car insurance was through the roof. Since then I have been paying half of what I was paying before. I am glad I answered that call. Thank you Lucas."


August 19, 2023

1  out of  5 rating by A R
"Don’t waste your time going to this place!! Worst agent and staff I’ve dealt with!! I will not recommend this location"

Dylan Carrero

June 24, 2023

5  out of  5 rating by Dylan Carrero
"Lukas was amazing! He was patient and addressed all my questions. I highly recommend them for anyone needing help with insurance"

Giovanni Braga

June 14, 2023

5  out of  5 rating by Giovanni Braga
"Thanks Lukas. Great on phone. Highly recommend"


June 2, 2023

5  out of  5 rating by MITCH ULRICH
"My premium payment jumped from $133 to $308 in one month, so I went to this office to resolve the issue. I’ve never seen a more amazing effort & display of professional customer service as I was blessed to witness today. Lily Mallon was absolutely incredible. I have no words. ⭐️⭐️⭐️⭐️⭐️"

Rebecca Hall

April 23, 2023

5  out of  5 rating by Rebecca Hall
"Top notch service! I wasn’t sure about what was/wasn’t covered in my policy, but Lukas took the time to explain everything in a polite, understandable way. I highly recommend it."

Matan Ipale

December 19, 2022

1  out of  5 rating by Matan Ipale
"I have been with the location for years. i don't know how to start with all the issues they had with me all those years, at least 3 times wrote new policies and failed to deliver, changed the prices after agreed, changed between vehicles without to let me know about it, discontinued my policy because of misunderstanding of their part. after i had solved everything. it was quiet for like a year, meanwhile they fired some of the people i worked with, and then it become a mess when only 1 manager suppose to review everything. i call after hours to add a new vehicle to my policy, got a price, and approved it, after few weeks the location let me know they cant proceed with that policy and its 150 more each month, i got upset, then they said i can have 3 main cars under my name , then a lot of go and back issues. i explained them i had all sort out with the corporation and that they just need to give it a go as the agency, they made it so complicated, manager Carly was very stubborn and made me change and pay more on my policies, not helpful at all, i have asked to speak with Nancy the owner, and in a cheeky kind of manor, said she can do nothing . i told them i want to move agency few years ago and they said its not possible. so IT IS POSSIBLE, i call corporate, and the transfer me to another agency. i would not recommend this location , there are better agencies . i just had too much issues with them over the years, and got tired, there were so many additional issues, that its hard to write them all. but they are very very not professional , and made me pay more money over the years. complicating the process. they will reply that they are sorry etc. but honestly im not interested in their sorry, they crossed the line . they should help the clients, and not make their life harder with excuses."

Jef Burke

November 18, 2022

5  out of  5 rating by Jef Burke
"As always Maria B has done an excellent job. However that’s the now story, she’s the only on in the store that was capable of convincing me to go back to State Farm. The package provided could only have been thought through by an experienced representative and that’s priceless. Thanks Maria B."

Don Todd

November 18, 2022

5  out of  5 rating by Don Todd
"I have been a customer of this agency for many years, and have recently been moving all of my policies over to them.... home, rentals, umbrella, cars. Why???? Because Maria Barreto is AMAZING!!! She has identified and put together bundling packages for me which is saving me a lot of money! But mostly she is extremely responsive, even when I have last minute needs. I would never go anywhere else! Her customer service is #1!"

Aura Martinez

November 18, 2022

5  out of  5 rating by Aura Martinez
"Wonderful service!! Excellent support to explain coverage required and helps identify what you really need for insurance. I highly recommend it."

tina girl

September 18, 2022

5  out of  5 rating by tina girl
"My family has been with Nancy Wolfe-Smith and her staff for at least 40 years. They have always been very good to us. After my mother passed and my father continued to use them, the customer service continued to be the best. As my father aged and he struggled to maintain his independence over the years, everyone at the office was always very patient and so kind to him. I don’t know if any other insurance office that would take the time to call me out of the blue and offer ways to save us money as our needs changed. I highly recommend this State Farm office."

amit kumar

June 10, 2022

1  out of  5 rating by amit kumar
"I bought policy for car which I requested cancellation immediately as I got better policy. This office keep telling me that we submitted the request for cancellation however I am keep getting mails saying that I have policy premium overdue. This office telling me that don't pay anything. Now I got mail saying that Policy will be cancelled due to non payment of premium. Now I understand that they don't cancell the policy because of their commission and let customer take the blame of cancellation due to non payment. Which will impact my credit score. NEVER BUY ANY POLICY FROM THEM. THEY PROVIDE MISINFORMATION AND CHEAT YOU."

Sara Sigler

April 25, 2022

1  out of  5 rating by Sara Sigler
"Horrible customer service. Would not recommend. Stay clear of this office."

Tamara Burrows

February 21, 2022

4  out of  5 rating by Tamara Burrows
"This location is much harder to find than the previous one. The agents are really nice however they need more experience when it comes to discounts and customer assistance."

Natalia Chavez

January 4, 2022

5  out of  5 rating by Natalia Chavez
"(Translated by Google) Very good company and excellent employees!! Very good explanation in each insurance process!! (Original) Muy buena compañía y excelentes empleados!! Muy buena explicación en cada proceso de seguros!!"

ezra maya

July 23, 2021

5  out of  5 rating by ezra maya
"Maria the rep at State Farm explained very explanation. Excellent & very happy to be with State Farm."

Trevor Pryce

May 19, 2021

5  out of  5 rating by Trevor Pryce
"Great team!"

William “Skipper” Ritter

April 20, 2021

5  out of  5 rating by William “Skipper” Ritter
"Great Insurance agency, responsive to your Insurance needs."

Salima Ally

April 20, 2021

5  out of  5 rating by Salima Ally
"Great company and I will definitely be referring family and friends. They're always there to help with any questions. Been with them for many years and I will continuing with them in the future. I put my young son on my policy and State Fram and Nancy had the best rates for us. There's discounts for good grades and safe driver etc."

Arjang Doorandish

April 15, 2021

5  out of  5 rating by Arjang Doorandish
"I purchased my house and vehicle insurance from this office recently. Maria Barreto was the agent, who patiently worked with me to accommodate my needs. She went above and beyond to explain everything to me. No tricks and no games. I definitely recommend using the service of these professional group of people at Plantation office."

John Serko

April 14, 2021

5  out of  5 rating by John Serko
"I've been with State Farm for more than 20 years, and Nancy has been my agent for most of them. Her staff is always patient and professional, even when I have not been, and they do their best to help you understand the frustrations of insurance, so you only pay for what you need without silly TV commercials. Huge shout out to Carley, who always comes to my rescue when I need her! Trust in State Farm for your insurance needs, and if you pick an agent, call Nancy Wolfe-Smith. You won't be sorry you did."

Andrew Talley

April 12, 2021

5  out of  5 rating by Andrew Talley
"Great service, everyone that works there is very helpful and nice"

Jonathan Mariner

April 11, 2021

5  out of  5 rating by Jonathan Mariner
"This office is extremely responsive, they followed up right away on my questions, and were helpful in getting a very competitive quote on my property insurance"

Mujibul Islam

April 3, 2021

5  out of  5 rating by Mujibul Islam
"The business has knowledgeable, friendly, and easy to work with staff. Always provides quick response and tries to find ways to work with you. Highly recommend!"

Elmer Arreaga

April 2, 2021

5  out of  5 rating by Elmer Arreaga
"Maria was very polite and professional. Quick and quality service."